Activate Your License Manually

  • Evoq Content
  • Evoq Engage


To activate a license, you need the invoice number(s) sent to you in an email after your purchase and the email address associated with each invoice. Each license will have its own invoice number (e.g., INV00x-1, INV00x-2, INV00x-3).

If you are unable to find the required information, please contact Customer Support.

Note: You might need to modify your firewall settings to allow a query to be sent to the DNN licensing web service.


  1. Go to Host > Advanced Settings (double-gear tab) > Activate Your License.

    Host > Advanced Settings > Activate Your License

  2. Click Add License.

    Click Add License.

  3. Fill in the required information.

    Choose License Type, enter Account Email and Invoice Number, then click Manual Activation.

    1. Select the License Type from the list.
      Important: The selected License Type must match the license type of the invoice you are using.
      The license type can be:
      • Production (default)
      • Staging
      • Failover
      • Test
      • Development

      The Web Server name is prefilled with the server name stored in the WebServers table of the current site's database.

    2. Enter the Account Email and Invoice Number associated with your license.
    3. Click Manual Activation.
  4. Get an activation key.

    Copy the encoded server ID, paste it in the website to get an activation key, paste the activation key, then click Submit Activation Key.

    Tip: If your server does not have access to the Internet, you can access the DNN Professional License Request page on from another machine and transfer the keys through a local network or a secure flash drive.
    1. Click Request an activation key on to open the Professional License Request page.
    2. Copy the encoded server ID from the Evoq dialog to the License Request form.
    3. In the License Request form, click Generate Activation Key.
    4. Copy the generated activation key from the License Request form to the Evoq dialog.
    5. In Evoq, click Submit Activation Key.


License has been activated successfully.